Operational Rules:
Order Timings:
Fast food orders should be completed within a realistic time frame (e.g., 1-2 minutes for simple orders, 5 minutes for large ones).
Delivery Services:
Employees can roleplay delivery drivers during off-peak hours.
Deliveries should be completed within a reasonable time, with clear communication to the customer.
Menu Customization: Allow customers to customize their orders (e.g., "no onions" or "extra cheese") for an added fee, where applicable.
Peak Hour Management:
During high-traffic times, assign employees specific roles (e.g., cashier, cook, or server) to streamline operations.
Refunds and Complaints:
Address customer complaints professionally. Refunds can only be issued for valid reasons (e.g., incorrect or missing items).
Health Inspections:
Roleplay occasional health inspections by the government. Failure to comply with health standards could result in fines or temporary closure.
Last updated
Was this helpful?
