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Operational Rules:

Order Timings:

Fast food orders should be completed within a realistic time frame (e.g., 1-2 minutes for simple orders, 5 minutes for large ones).

Delivery Services:

  • Employees can roleplay delivery drivers during off-peak hours.

  • Deliveries should be completed within a reasonable time, with clear communication to the customer.

  1. Menu Customization: Allow customers to customize their orders (e.g., "no onions" or "extra cheese") for an added fee, where applicable.

Peak Hour Management:

During high-traffic times, assign employees specific roles (e.g., cashier, cook, or server) to streamline operations.

Refunds and Complaints:

Address customer complaints professionally. Refunds can only be issued for valid reasons (e.g., incorrect or missing items).

Health Inspections:

Roleplay occasional health inspections by the government. Failure to comply with health standards could result in fines or temporary closure.


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